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Terms of Use
Terms of Use
Last Updated: October 2025
Welcome to Vum Fly.
These Terms of Use (“Terms”) govern your access to and use of our website www.vumfly.com (“Website”), mobile applications, and related services (collectively, the “Platform”). By accessing or using our Platform, you agree to comply with these Terms and our Privacy Policy.
If you do not agree, please discontinue using our services immediately.
1. About Vum Fly
Vum Fly Limited (“Vum Fly”, “we”, “our”, “us”) is a registered company headquartered at:
19 Upminster Road South, Rainham, London, UK RM13 9YS.
We operate an online travel booking platform that connects users with airlines, hotels, and other travel service providers worldwide.
2. Acceptance of Terms
By using this Platform, you:
Confirm that you are at least 18 years old or have legal capacity to form a binding agreement.
Agree to use the Platform only for lawful purposes.
Acknowledge that Vum Fly acts as an intermediary between travelers and third-party providers (airlines, hotels, etc.).
3. Services Offered
Through Vum Fly, you can:
Search and book flights, hotels, tours, and car rentals;
Access travel deals and promotions;
Manage and modify bookings;
Contact customer support for assistance.
Please note: Vum Fly does not own or operate airlines, hotels, or transport services. We facilitate bookings on behalf of third-party providers.
4. User Responsibilities
You agree to:
Provide accurate and truthful information during booking or registration.
Safeguard your account credentials and prevent unauthorized access.
Use the Platform for personal, non-commercial purposes only.
Not engage in fraud, hacking, or activities that disrupt service integrity.
Vum Fly reserves the right to suspend or terminate any account found violating these terms.
5. Bookings and Payments
All prices displayed on our Platform are based on information provided by our partners and may change without notice.
Bookings are confirmed only after full payment is received and a confirmation email is issued.
You are responsible for verifying travel requirements, such as passports, visas, vaccinations, and insurance coverage.
Payments made through our platform are processed via secure third-party payment gateways.
6. Cancellations, Refunds, and Modifications
Cancellations, modifications, and refunds are governed by the policies of the respective airline, hotel, or service provider.
Vum Fly will assist in communicating your request but cannot guarantee refunds or changes outside the partner’s policy.
Some bookings may be non-refundable or non-changeable; please review details before completing payment.
7. Third-Party Links and Content
Our Platform may contain links to third-party websites or services.
Vum Fly is not responsible for the content, privacy policies, or practices of these sites. Accessing them is at your own discretion.
8. Intellectual Property
All content, branding, and materials on this Platform — including the Vum Fly logo, trademarks, text, graphics, and software — are the property of Vum Fly Limited or its licensors.
You may not copy, modify, distribute, or use any content without prior written consent from Vum Fly.
9. Limitation of Liability
To the fullest extent permitted by law, Vum Fly shall not be liable for:
Losses or damages arising from third-party actions, cancellations, or errors;
Delays caused by airlines, hotels, or natural events (force majeure);
Indirect, incidental, or consequential damages arising from your use of the Platform.
Your sole remedy for dissatisfaction with the Platform is to discontinue its use.
10. Indemnification
You agree to indemnify and hold Vum Fly, its affiliates, directors, and employees harmless from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Platform or violation of these Terms.
11. Privacy and Data Protection
Your personal information is handled according to our Privacy Policy, which forms an integral part of these Terms.
We comply with the UK GDPR, Data Protection Act 2018, and Nigerian Data Protection Regulation (NDPR) where applicable.
12. Termination of Access
Vum Fly reserves the right to suspend or terminate your access to the Platform without notice if:
You breach these Terms;
Fraudulent or abusive activity is detected;
Required by law or regulatory authority.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts in London, United Kingdom.
14. Updates to These Terms
Vum Fly may update or modify these Terms periodically. The latest version will always be available on our website. Continued use after updates means you accept the revised Terms.
15. Contact Us
For questions about these Terms, please contact:
Vum Fly Limited
📍 19 Upminster Road South, Rainham, London, UK RM13 9YS
📞 +44 7919 050696
📧 hi@vumfly.com
🌐 www.vumfly.com
