Privacy Policy

Last Updated: October 2025

Welcome to Vum Fly.
At Vum Fly Limited (“Vum Fly”, “we”, “our”, “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website, www.vumfly.com, and our associated services.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect the following types of information to deliver and improve our services:

a. Personal Information

When you register, book a flight, or make inquiries, we may collect:

Full Name

Email Address

Phone Number

Billing Address and Payment Details

Passport or ID details (for travel documentation)

b. Non-Personal Information

We automatically collect certain data when you use our website, including:

Browser type and version

Device information and IP address

Location data (if enabled)

Cookies and usage analytics

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2. How We Use Your Information

We use your data to:

Process your bookings and travel arrangements

Provide customer support and respond to inquiries

Improve website performance and user experience

Send booking confirmations, updates, and promotional offers (only when subscribed)

Comply with legal and regulatory requirements

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3. Legal Basis for Processing

We process your personal data under the following legal bases:

Performance of a contract: When you book or make payments via Vum Fly

Consent: When you agree to receive marketing updates or newsletters

Legal obligation: When data retention is required for regulatory compliance

Legitimate interest: To enhance our services and prevent fraud

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4. Data Protection and Security

We implement advanced security measures to safeguard your information from unauthorized access, alteration, or disclosure. This includes SSL encryption, secure servers, and periodic system audits.

However, while we strive for top security, no online platform can guarantee absolute protection. You share information with us at your own risk.

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5. Sharing of Information

We may share your information with:

Airline partners, hotels, and travel operators for booking fulfillment

Payment processors for transaction authorization

Regulatory or law enforcement agencies, if required by law

Third-party service providers that help operate our website (bound by confidentiality agreements)

We never sell or rent your personal data.

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6. Cookies and Tracking Technologies

Our website uses cookies to improve navigation, analyze traffic, and personalize your experience.
You can control or delete cookies in your browser settings, though some features may become unavailable if disabled.

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7. Your Rights

Under GDPR, UK Data Protection Act, and NDPR, you have the right to:

Access and request a copy of your personal data

Correct or update inaccurate information

Withdraw consent for marketing communications

Request deletion (“Right to be Forgotten”)

Object to data processing or request restriction

To exercise any of these rights, contact us at hi@vumfly.com

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8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Policy — typically until your bookings, payments, or legal obligations are completed.

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9. International Data Transfers

Because we operate globally, your data may be transferred to and processed in countries outside your region. In such cases, we ensure that adequate data protection measures are applied in compliance with applicable laws.

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10. Updates to This Policy

Vum Fly reserves the right to update or revise this Privacy Policy at any time. All changes will be posted on this page with the updated date above.

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11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Vum Fly Limited
📍 19 Upminster Road South, Rainham, London, UK RM13 9YS
📞 +44 7919 050696
📧 privacy@vumfly.com